Paying rent is simple and only takes a few steps! Visit our resident portal, login to your personalized account, select the green “make payment” button from your resident center homepage, and you’re all set.
How do I pay Rent?
When is rent due?
Rent is due on the 1st of every month by 5pm. Although, rent can be paid before the 1st of the month.
Do I need to set up a resident portal?
Yes! Our resident portal is easy to set up and can be accessed directly from our website. Don’t worry, when the time comes to rent with us – we’ll help walk you through specific instructions! You’ll use your resident portal to do things such as sign your lease, pay rent, and file maintenance requests.
Already have a resident portal? Sign in here.
How do I access the resident portal to pay my rent?
Once you have a signed lease with us, you will be sent a link to establish your tenant portal information, there you will have the ability to set up your user name and password. Keep this in a safe place as we will not be able to access your account or have access to your username and password.
If you already have a username and password you can login to the resident portal here.
What is required to start the leasing process?
The best way to inquire about any property of interest is to fill out an interest form and ensure you include the interested property.
How do I know when a house becomes available?
We update our website frequently and include a “not available” banner on any house currently leased. But the best way to inquire about any property of interest is to fill out our contact form and let us work with you to find the perfect place!
How do I file a maintenance request?
Yes! Our tenant portal is easy to set up and can be accessed directly from our website. Don’t worry, when the time comes to rent with us – we’ll help walk you through specific instructions! You’ll use your tenant portal to do things such as sign your lease, pay rent, and file maintenance requests.
Do you require security deposits?
Yes. Security deposits equal one month’s rent and get returned at the end of your lease as long as there is no damage beyond normal wear and tear. Please see your lease for specific do’s and don’ts!
Do you allow pets?
While we love our furry friends, currently we do not allow 4 legged friends to dwell in our properties. Service animals of any kind must be registered with appropriate paperwork. Just like with any rental, we charge a reasonable pet deposit. Let us know during your house search and leasing process, and we’ll be sure to get everything squared away.
Are utilities included?
While we offer many great amenities across our houses including firepits, front porches, decks, and new remodels – utilities are the tenant’s responsibility. Utilities vary from location to location but usually include water and trash, electricity, and internet.
Am I allowed to paint walls?
While we encourage every student to personalize and decorate their rental home in their unique way, we ask that you refrain from painting them!
Is outside maintenance & pest control included in the rent?
Yes, lawn care and pest control are included with the rent! The expectation for outside would be to keep the lawn free of debris. Each week Athens Clarke County has trash pickup and recycling, as a tenant you would be responsible for putting the trash receptacles at the roadside and following the policies of Athens trash pickup.
Do you offer a roommate matching service?
No, we understand that roommate matching is a new thing, we feel if you gather up your roommates it makes for a better experience. So, gather your friends and we will provide a home away from home for your college family.